TY - BOOK AU - Schirch,Lisa AU - Campt,David W. TI - The little book of dialogue for difficult subjects: a practical, hands-on guide SN - 9781561485512 (pbk. : alk. paper) AV - HM1166 .S34 2007 U1 - 303.6/9 22 PY - 2007/// CY - Intercourse, PA PB - Good Books KW - Interpersonal communication KW - Interpersonal relations KW - Interpersonal conflict N1 - Includes bibliographical references; Defining dialogue -- How does dialogue work? -- When is dialogue useful? -- Organizing a dialogue -- Designing a dialogue -- Facilitating a dialogue -- Moving from dialogue to action -- Assessing dialogue effectiveness -- Dialogue for a new century UR - http://www.loc.gov/catdir/toc/ecip0727/2007038694.html ER -