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_aSam Deep _9111159 |
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_aWhat to say to get what you want: _bstrong words for 44 challenging types of bosses, employees, coworkers, and customers |
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_aReading, Mass. _bPerseus Books _c1992 |
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650 |
_aVocational guidance _aInterpersonal communication _9111160 |
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_aLyle Sussman _9111161 |
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_hHF _i5381 _m.DEE _cBK _01 |